| Organisation | Mission |
|---|---|
| 211 | 211 connects people to relevant information and services, strengthens Canada's health and social services and helps Canadians become more involved in their communities. Find programs and services in your area. |
| Action Housing | Action Housing is a non-profit, charitable organization that provides assistance to people in the City of Ottawa who are homeless or at risk of homelessness to access affordable housing. Staff work with individuals and families to prevent evictions, resolve landlord/tenant disputes, inform tenants of their rights and responsibilities, and help them find affordable rental housing. |
| Agence libanaise et arabe des services sociaux d’Ottawa | LASSA aims to provide high quality services to facilitate and accelerate the settlement and integration of new Canadians in general and Arabic-speaking Canadians in particular. |
| Action ontarienne contre la violence faite aux femmes | Available in French only. Action ontarienne contre la violence faite aux femmes is a provincial feminist and francophone group of organizations working or involved in the elimination of violence against women. |
| Housing Help | Housing Help is a non-profit, charitable organization that provides assistance to people in the City of Ottawa who are homeless or at risk of homelessness to access affordable housing. Staff work with individuals and families to prevent evictions, resolve landlord/tenant disputes, inform tenants of their rights and responsibilities, and help them find affordable rental housing. |
| Family Responsibility Office | FRO collects, distributes and enforces child and spousal support payments. |
| Office of the Worker Advisor | The OWA provides free and confidential advice, information and representation in matters relating to workers' compensation insurance (formerly known as workers' compensation) and occupational health and safety reprisal cases. |
| CALACS francophone d’Ottawa | Available in French only. CALACS francophone d'Ottawa is a feminist organization, managed and operated by and for women. In its advocacy for social justice, it denounces sexual assault and fights for women's equality and rights. It offers a multitude of services to women survivors and is actively involved in prevention and awareness in the community. We offer services to French-speaking women 16 years of age and older who have experienced sexual assault. All our services are free and confidential. |
| Canadian Resource Centre for Victims of Crime | The CRCVC provides support, research, and education to survivors of serious crime and stakeholders in Canada. All services are free of charge and confidential. CRCVC offer bilingual assistance and advocacy regardless of whether the perpetrator of the crime has been identified, apprehended, prosecuted or convicted. The CRCVC believes victims must be empowered to regain control of their lives. |
| Catholic Centre for Immigrant – Ottawa | CCIO helps refugees and immigrants adapt and integrate into Canadian society. CCIO want every newcomer to reach their full potential. CCIO provides programs and services to all newcomers, regardless of race, gender, sexual orientation, age or religion. |
| Community Navigation of Eastern Ontario | Their goal is to improve living conditions by connecting the community to the resources it needs. Everyday. While they serve anyone seeking access to community services and information, their primary focus is on vulnerable populations. They also serve social and community agencies in Eastern Ontario. |
| Outaouais Community Justice Centre | Their mission is to promote access to justice by encouraging citizen participation through information, support and referral services, offered in complementarity with existing resources. For civil law (Quebec) only. |
| Lowertown Community Resource Centre | They offer free programs and activities for all (from babies to seniors) residents of Lowertown. |
| Western Ottawa Community Resource Centre |
At WOCRC, there are four deep-rooted beliefs that guide the way they serve people, principles that are demonstrated daily in their interactions with clients, partners, volunteers, members and staff. These principles are empowerment, equity, partnership and innovation. |
| Orléans-Cumberland Community Resource Centre | Their mission is to establish and operate a community resource center to provide comprehensive community services. These services are designed to meet the physical, emotional, social, economic and mental health needs of English and French speaking residents of Orléans-Cumberland and surrounding areas. |
| Rideau-Rockliffe Community Resource Centre | They provide a range of social supports and services that promote resident empowerment, community resilience and inclusion for all. |
| Sandy Hill Community Health Centre | Their mission is to become an innovative leader in the delivery of person-centered primary health care and community wellness. |
| Carlington Community Health Centre | Their mission is to improve, support and promote the health and well-being of the diverse people and communities they serve. |
| Centretown Community Health Centre | The Centretown Community Health Centre provides a full range of quality health and social services to families and individuals who live or work in the neighborhoods they cover. |
| South-East Ottawa Community Health Centre | The South-East Ottawa Community Health Centre works with the diverse community of South-East Ottawa and with partners throughout the region to provide and advocate for integrated and holistic primary health care, social services, community development and health promotion. |
| Pinecrest-Queensway Community Health Centre | Pinecrest-Queensway Community Health Centre is an innovative multi-service community centre. They strive to meet the needs of the diverse communities they serve. They work in partnership with individuals, families and communities to reach their full potential, with special attention to those facing barriers to access, including those most vulnerable and at risk. |
| Eastern Ontario Community Resource Centre | The Center provides a wide range of community-based support and empowerment services to people in need. This is accomplished in a progressive and collaborative manner through the proactive efforts of a dedicated, client-centered and compassionate team committed to promoting a strong, healthy, diverse and equitable community. |
| Vanier Community Services Centre | The Vanier Community Services Centre is a francophone organization that offers a range of services in French and English to improve the quality of life for the citizens of Ottawa-Vanier and surrounding areas. |
| Centre des services Guigues | At Centre de services Guigues, seniors and adults living with a disability in the Ottawa area can benefit from a wide range of community support services and socio-recreational activities that are designed to entertain, equip and support them and are offered in French. |
| Centre Espoir Sophie |
Available in French only. Their mission is to improve the well-being, dignity and living conditions of women:
|
| Centre Pauline-Charron | Available in French only. The CPC's mission is to help seniors improve their mental and physical health and well-being regardless of race, creed or means; to assist and support any initiative that builds bridges of understanding between generations, cultures and Francophone seniors in its community. |
| Centre Psychosocial et Ligne de crise pour enfants, jeunes et familles de l’Est de l’Ontario | Available in French only. Their mission is to provide mental health, addictions and other therapeutic services to francophone individuals and families in Ontario. Children and youth remain at the heart of their mission |
| University of Ottawa Community Legal Clinic | The Clinic provides legal services to the Ottawa community. Staffed by lawyers and law students, they provide public legal education, legal advice and legal representation before the courts in a variety of criminal, family and tenants' rights matters. |
| CliquezJustice.ca | Available in French only. A Canada-wide public legal information portal designed to inform the general public about their rights and obligations in a clear and simplified manner. It contributes to improving access to justice in French and facilitates the lawyer-client relationship by allowing the general public to better understand their legal issues. |
| Vanier Community Service Centre | Available in French only. Representation before the courts and summary advice. The Clinic offers services in social law including immigration law, housing law, family law and income maintenance (e.g. social assistance, ODSP, Canada Pension Plan, employment insurance). |
| Coalition of Community Health and Resource Centres of Ottawa | Coalition of Community Health and Resource Centres of Ottawa is a network of multi-purpose community health and resource centers that recognizes the importance of addressing the diversity of needs that exist in local communities and pays particular attention to those community members who are most vulnerable and at risk. |
| Connecting Ottawa | Their mandate is to improve access to justice for linguistic minorities and those with communication barriers in Ottawa by working with front-line community workers to develop their capacity to provide appropriate legal information and referrals to clients within these target populations. |
| Economic and Social Council of Ottawa Carleton (CESOC) | The mission of the CÉSOC is to support the economic and socio-community development of members of the Francophone community with an immigrant background, of the Francophone racial and ethnocultural minority (MREF), by creating tools, promoting rights, and promoting provision of services, facilitate racial and cultural harmony by promoting a multicultural Francophonie, ensure the defense and promotion of the rights of the Francophone racial and ethnocultural minority, but also of the Francophonie as a whole. |
| CLEO (Community Legal Education Ontario) | CLEO produces clear, accurate, and practical information to help people understand the law and exercise their legal rights. CLEO’s work includes easy-to-navigate websites, interactive interviews that help people complete legal documents, and training for community workers. CLEO focuses on reaching people who face barriers to accessing the justice system, including barriers related to income, racialization, disability, literacy, and language. |
| Fédération des aînés et des retraités francophones de l’Ontario | Available in French only. The Fédération des aînés et des retraités francophones de l'Ontario works with Francophones aged 50 and over living in Ontario. It has some 10,500 members across Ontario who are individuals or clubs, day centers or other affiliated organizations. |
| Fem’aide |
Available in French only. Fem'aide provides French-speaking women experiencing gender-based violence with support, information and referrals to appropriate services in their community 24 hours a day, seven days a week. Fem'aide can also respond to inquiries from family members of abused women. |
| Resolve Counselling Services Canada | Resolve Counselling Services Canada provides quality counselling services to significantly improve the social, emotional and economic well-being of individuals and families. |
| Shepherds of Good Hope |
They promote hope and harm reduction in Ottawa by supporting homeless and vulnerable populations through specialized services, programs and partnerships. Through their specialized services, programs and partnerships, they combat the stigma associated with mental health, addiction and trauma |
| Crisis Line | You may be struggling with a particular issue at this stage of your life and wondering if calling the Crisis Line would be helpful. It is important for you to know that the Crisis Line is always here for you and they want you to feel comfortable calling them. Remember, in a crisis, you can count on the Crisis Line. |
| Maison Fraternité | Offrir des services en français,dans une perspective psycho-sociale, aux personnes résidant en Ontario, affectées directement ou indirectement, par le problème de la toxicomanie (i.e. un usage abusif et/ou une dépendance aux psychotropes tels que: alcool, médicaments, drogues illégales, solvants, etc...). |
| Centre d’appui et de prévention | Available in French only. Their mission is to offer mental health services, addiction services and other therapeutic services to francophone individuals and families in Ontario. Children and youth remain at the heart of their mission. |
| Ottawa Community Mediation | OCM offers mediation services free of charge to residents of the City of Ottawa. Their volunteer mediators provide a confidential and impartial conflict resolution service to two or more people who are having a dispute. Their teams can help participants resolve their conflicts and give them the tools to deal with future problems. Their mediators also assist participants in developing their own solutions to create lasting agreements. |
| Ministry of the Attorney General of Ontario | MAG is responsible for the administration of the justice system in Ontario and the protection of the public through a wide range of legal services. |
| Ottawa Community Immigrant Services Organization | OCISO helps immigrants settle in Canada by providing creative and culturally and linguistically appropriate programming, building community through mutual respect and partnerships, and fostering healthy and inclusive spaces for open dialogue and healing. |
| Collaborative Justice Program | CJP provides one-on-one support to those affected by crime as the criminal justice process unfolds. The social worker helps victims identify and address their needs while ensuring that the offender understands the impact of his or her behaviour. The social worker offers both parties, if they wish, the opportunity to work together toward healing and resolution. |
| Reach Canada | Reach mobilizes a network of more than 160 lawyers, mediators and paralegals in the Ottawa region to assist people with disabilities in dealing with legal issues. |
| Ottawa Seniors’ Pride Network |
The OSPN is a volunteer organization of LGBT seniors (50+) and their allies. Through a network of LGBT community members and allies, OSPN work to create a strong, connected, visible senior queer community, and LGBT culturally-appropriate and safe senior services and residential environments |
| Family Services Ottawa | FSO provides counselling and support services to anyone in Ottawa who needs it. Whatever is bothering you, they are here to listen. They provide a safe space and will help you work through whatever is bothering you. |
| Ottawa Victim Services | OVS provides emotional support, practical assistance, referrals and advocacy to individuals who have been victims of crime or tragic circumstance, without judgment, in order to lessen the impact of being a victim. OVS is a community service dedicated to treating individuals with courtesy, compassion and respect for their dignity, confidentiality and diversity. |
| Ottawa Community Legal Services | They provide free legal services to low-income people living in Ottawa for a wide range of problems such as housing issues, immigration issue, Ontario Works, etc. |
| Ottawa Police Service | The Ottawa Police Service is committed to protect the safety and security of our communities. |
| Law Society Referral Service | The Law Society Referral Service (LSRS) fills an important need in the community by connecting lawyers and paralegals to people who need help with their legal matters. If you are looking for a service that can refer you to a lawyer or paralegal, LRS can help. Whether it's a traffic violation or buying your first home, you can find legal representation with LRS. |
| Family Service and Couselling Ottawa | FCS Ottawa is a non-profit charitable organization dedicated to helping people through some of life's most challenging situations. |
| Service Ontario | At ServiceOntario, you can get your driver's licence, licence plate stickers, health cards, birth certificates, register a birth and more. |
| The Children’s Aid Society of Ottawa | CAS Ottawa works to ensure the safety and well-being of children and youth by building the capacity of families and communities. |
| The Elizabeth Fry Society of Ottawa | The Elizabeth Fry Society of Ottawa assists and advocates on behalf of young women and adult women in the Ottawa community who are criminalized or vulnerable to criminalization. |
| John Howard Society of Ottawa | The goal of the John Howard Society of Ottawa is to provide services to prevent crime, reduce poverty and promote self-sufficiency. |
| Steps to Justice |
Steps to Justice is a website that provides reliable and practical legal information to help people in Ontario understand and exercise their legal rights. Available in English and French, it gives step-by-step information to help people work through their legal problems, practical tools, such as letter-writing help, checklists, flowcharts, and courtroom illustrations, referral information for legal advice and social services across Ontario, CLEO’s “Guided Pathways”, which help users complete court forms and legal documents and live chat and email support if people can’t find the answers to their questions |
You would like to become a partner of the Centre?
You would like to let the Centre know of an upcoming event? You would like to become a partner of the Centre? Do not hesitate to reach out*.
* Please note that the Centre is not authorized to provide you with legal information by email. To obtain help regarding your legal situation, you will need to meet with a lawyer from the Centre, would it be in person or by phone.