Ottawa, October 17, 2016 – The Ontario Legal Information Centre (the Centre) is proud to officially inaugurate a new toll-free call line available to all Ontario residents. With this new toll-free line, the Centre hopes to improve access to legal information services in both official languages, thereby meeting a real province-wide need. 

Members of the public can now dial 1-844-343-7462 toll-free for a 30-minute meeting with a lawyer regarding any field of law. With this new service, the Centre hopes to expand its public outreach and improve access to justice, regardless of one’s income.

While most of the Centre’s visitors since its opening in January 2015 have been Ottawa residents, 16% of individuals who consulted a lawyer were from out of town. Furthermore, 47% of these meetings were done by telephone, which demonstrates the importance of this method of communication to improve access to our services.

There is a real need for our presence and accessibility throughout the province. With this new call line, we can now reach out to more people and offer legal information services in French and English to residents living anywhere in the province. The call is free of charge no matter where it’s from – whether it’s Kingston, Thunder Bay, Toronto, Timmins or Sudbury”, says the Centre’s Executive Assistant Director, Ms. Alexandra Waite.

The Centre thanks the Department of Justice Canada and the Ministry of the Attorney General of Ontario for their support in developing this new call line.

The Centre offers a free 30-minute meeting with a lawyer to anyone faced with a legal issue. The lawyer provides legal information and steers Ontarians toward the appropriate local and provincial resources. Information, referral and support services are offered in English and in French, in person or by telephone, on a confidential basis.

The Ottawa Legal Information Centre is an initiative of the Association of French-Speaking Jurists of Ontario (AJEFO). AJEFO would like to thank the Department of Justice Canada for its financial support by the means of the Access to Justice in Both Official Languages Support Fund, an initiative of the Roadmap for Canada’s Official Languages 2013-2018: Education, Immigration, Communities.